We understand that selecting a luxury piece for your home is a meaningful decision. That’s why we offer a 30-day return policy for unused items in original condition, complete with all parts, packaging and our authentication tag — ensuring your purchase is secure and risk-free.

Each of our items is handcrafted and carefully packaged. Standard shipping takes 7-10 business days for metropolitan India; express shipping and worldwide options are available on request. (For bespoke orders, please allow 6-8 weeks for creation and delivery.

Absolutely — we specialise in tailored creations. Tell us the size, finish or theme you have in mind, and we’ll craft a piece unique to your home or project. Our team will schedule a free consultation, present sketches/proofs, and guide you through every step.

We use premium materials such as solid brass, hand-polished crystals, blown glass and artisan finishes. Every piece is handcrafted in India by skilled artisans, combining heritage techniques and modern design. This ensures a lasting piece of décor that’s both beautiful and built to endure.

We support you from start to finish: share your room dimensions, interior style (modern, classic, minimalist) and lighting needs. We’ll recommend sizes, finishes, and installation guidelines so the piece becomes a seamless part of your space, not just an addition.

For premium orders, we arrange white-glove delivery and can coordinate installation (for major chandeliers) via trusted partners. We also provide a limited manufacturing warranty — if anything goes wrong, our team is ready.

To keep your piece in showroom condition: gently dust weekly, avoid harsh chemicals, and for crystal/brass finishes use a soft micro-fibre cloth. We’ll also send a care-sheet with every order, and you can reach out anytime for guidance.

We treat every piece as a standalone artwork — not mass-produced. Our artisans invest hours in detailing. We emphasise luxury, exclusivity, craftsmanship, and tailor-made solutions for discerning clients (homeowners, architects, interior designers). That’s what sets us apart.

Yes — we proudly ship our luxury lighting and décor pieces to most countries worldwide. Shipping cost and timing vary depending on your location, but we coordinate everything and handle customs clearance where required. Your piece arrives ready to change your space.

We use secure, trusted payment gateways with encryption and comply with global payment standards. All shipments are insured until they reach you. You’ll receive tracking details and updates, so you always know where your piece is until it arrives safely at your door.